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Thread: Official Support Topic - Payments options, problems and any questions

  1. #581
    Administrator Patriøt's Avatar

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    Country: Europe
    Quote Originally Posted by Moneywise View Post
    To facilitate operations and decrease errors / requests / impatience etc, I suggest making the sticky / FAQ more precise about HOW to confirm payment details (name, email), once it's made.

    Email to whom?
    PM to whom?

    I've read the FAQs but I cannot find who I should notify to give my email / name in order to confirm that I've paid. The instructions were just :



    I emailed the person who received my paypal money. Not sure if that's what I was supposed to do. For the sake of future newbies, maybe it would be nice to mention exactly who must be contacted and how. As I understand we must not send PMs to staff.

    Cheers
    Can you please send me your payment details (email address, your personal and business name as shown in your account - PayPal/Skrill)?
    I'm here to learn and serve, and you are here to learn. If it's not the case for you or for me, then someone should leave.

    Therefore, No excuses are accepted neither from you nor from me.

  2. Copywriting and Conversion Coaching MMG V2 Now Open!
  3. #582
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    Country: Luxembourg
    Hi. I've paid, confirmed and sent all the info several times via PM. I haven't got answers in a while though. Everyone else seems to have access to the Palm Beach Group Buy. I can't invest in cryptos eventhough everything is moving fast and happening right now (bitcoin). Please, give me access. Am I missing something about the group buy?

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    Country: UK
    Hello
    I made a payment nearly 29/11/2017 for:
    1) The Altucher Alliance - Lifetime Membership
    2) Sovereign Man Confidential Membership
    3) Crypto Academy Newsletter

    However I don't have access to them, please can you advise what's going on?

    Thank you
    Sam

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    Country: Greece
    Hi Patriot i have also paid for the Altucher alliance but no access. Maybe there is a problem with the email that o use with my paypal. It is not identical. I have send you a pm. Thank you in advance!

  6. #585
    Administrator Patriøt's Avatar

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    Quote Originally Posted by zipos View Post
    Hi Patriot i have also paid for the Altucher alliance but no access. Maybe there is a problem with the email that o use with my paypal. It is not identical. I have send you a pm. Thank you in advance!
    I've sent you a message.

    Regards
    I'm here to learn and serve, and you are here to learn. If it's not the case for you or for me, then someone should leave.

    Therefore, No excuses are accepted neither from you nor from me.

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    Country: Greece
    Hello Patriot. I have answered multiple times without a response from your side. I guess your inbox could be full. Please keep me posted if you have news.

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    Country: England
    Hi,
    I paid for the Brian Dean SEO GB but have no download links
    Any help appreciated.
    Thx

  9. #588
    Administrator Patriøt's Avatar

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    Quote Originally Posted by johng_gb View Post
    Hi,
    I paid for the Brian Dean SEO GB but have no download links
    Any help appreciated.
    Thx
    Have you filled the google form? If not, please re-read the payment message.

    Please understand that most of the paid users have been granted access to the course.

    Regards
    I'm here to learn and serve, and you are here to learn. If it's not the case for you or for me, then someone should leave.

    Therefore, No excuses are accepted neither from you nor from me.

  10. #589
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    Country: England
    Hi,

    Thanks for your reply.

    >> Have you filled the google form?

    No, I an not sure how to find this.


    >> If not, please re-read the payment message.

    I am not sure what this is, I am not aware that i have one

    I know I sound a bit thick but I have spend almost an hour going back and forth looking for stuff and I am getting nowhere

    Thx

  11. #590
    Administrator Patriøt's Avatar

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    Quote Originally Posted by johng_gb View Post
    Hi,

    Thanks for your reply.

    >> Have you filled the google form?

    No, I an not sure how to find this.


    >> If not, please re-read the payment message.

    I am not sure what this is, I am not aware that i have one

    I know I sound a bit thick but I have spend almost an hour going back and forth looking for stuff and I am getting nowhere

    Thx
    How did you pay for the GB then?

    We send every person a message guiding him on how to pay and what to do after paying (filling the google form is one of the steps that every paid member need to do).

    Please check your private messages.
    I'm here to learn and serve, and you are here to learn. If it's not the case for you or for me, then someone should leave.

    Therefore, No excuses are accepted neither from you nor from me.

  12. #591
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    Country: England
    I found someone else struggling in the thread somewhere and they described what they did, and I copied.

    I paid 'to friend' on paypal

  13. #592
    Administrator Patriøt's Avatar

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    Quote Originally Posted by johng_gb View Post
    I found someone else struggling in the thread somewhere and they described what they did, and I copied.

    I paid 'to friend' on paypal
    That's not how we do things here.

    Send me the payment details:
    - PayPal email address
    - Your Personal Name as shown in PayPal account
    - Your Business Name as shown in your PayPal account.

    Send them to me in a private message please.
    I'm here to learn and serve, and you are here to learn. If it's not the case for you or for me, then someone should leave.

    Therefore, No excuses are accepted neither from you nor from me.

  14. #593
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    Country: Indonesia
    Hey Pat,

    I have sent payment by Paypal for [GB] Brian Dean SEO That Works 3.0,
    posted on the GB thread, filled the Google form, and also PM'ed you.

    40 hours+ have passed and heard nothing from you.

    -manfredo

  15. #594
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    Country: Indonesia
    Hello Pat,

    I see that recently you have the time to delete the GB thread:

    http://groupinsiders.com/showthread....That-Works-3-0

    (which was still active/open when I sent the payment and even 3 days after that)

    ...but still too busy to grant me access to the materials or to hit me a reply here or to my PM.

    It's almost 5 days now since payment. Would appreciate if you can update me with just anything.

    Of course, if you think I'm not eligible to hop in, you can simply refund the payment.

    Thank you,
    manfredo

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